Belmont Municipal Light Department (Belmont Light), headquartered in Belmont, MA., recently selected National Information Solutions Cooperative (NISC) as its primary integrated software solutions provider for their billing and accounting operations.
Belmont Light’s objective was to replace their current system with fully-integrated customer service, billing, accounting and business solutions. They were also looking for a partner with a proven record of providing successful software implementations to make the transition as smooth as possible, allowing no interruption in service to their customers.
“In searching a new billing and accounting system, we wanted something that Belmont Light could rely on for years to come. We are confident that we found this in NISC,” said Maria Makar-Limanov, Finance Manager at Belmont Light. “NISC’s user-friendly, integrated system will fulfill our electric and water billing needs, while also providing innovative data and document storage solutions, customizable functions and reliable customer service.”
“Belmont Light was not just looking for a highly effective software solution, but also looking for an IT partner,” said Vern Dosch, NISC President and CEO. “Now that Belmont Light is part of the NISC cooperative family, we will be able to offer them the partnership they need not just during the implementation, but throughout our long term relationship.”
Belmont Light is a municipally owned electric utility that serves the Town of Belmont, a suburban community located in heart of the Greater Boston, MA Metropolitan Area. The mission of Belmont Light is to deliver safe, reliable electric power service to the community of Belmont by embracing new technology and providing superior customer service. Today, Belmont Light provides superior service and reliability to approximately 11,200 electric residential, commercial and municipal customers, and also provides billing services for approximately 10,200 water and sewer customers on behalf of the Town of Belmont. Additional information can be found at http://www.belmontlight.com/.
National Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for our Members/Customers. We deliver advanced solutions, services and support to more than 750 independent telephone companies, electric cooperatives and other public power entities. NISC is an industry leader providing information technology solutions including billing, accounting, operations, automated mailroom services, third-party integration as well as many other solutions. With facilities in Mandan, N.D., Lake Saint Louis, Mo., Cedar Rapids, Iowa and Shawano, Wis., NISC and its subsidiaries employ more than 1,000 professionals between the four locations. Additional information can be found at http://www.nisc.coop/.