iFactor, the leading utility customer communication solution provider, recently completed a joint project for the utilities of New Jersey that provides a statewide view of power outage information.
The first statewide solution of its kind, the New Jersey Outage Portal offers a secure location for the utilities to provide critical information about power outages to the New Jersey Board of Public Utilities (BPU) and other community stakeholders. The portal is a collaborative effort involving coordination and contributions of outage data from Atlantic City Electric, Jersey Central Power & Light, Rockland Electric Company, and PSE&G.
“It’s compelling to see utilities collaborating on projects like this,” stated Shazir Khan, CEO and President of iFactor. “Because these utilities are all long-time users of iFactor Storm Center maps, we were uniquely positioned to develop the New Jersey map and ensure consistency of information across the portal.”
Within the portal, users can access a statewide power outage map and outage summary table with information about the number of customers served, as well as the number and percentage of customers affected by power outages in each county and municipality in New Jersey. The map’s summary tables allow users to view service providers and access direct links to the location of each county and municipality on the map.
For more information about this project or other iFactor solutions, visit http://www.ifactorinc.com.
iFactor, a KUBRA company, develops software products and delivers complete communication solutions for the utility sector, delivering information to more than 150 million people in North America through deployments at more than 45 utility companies. iFactor products and solutions enable utilities to leverage connected technologies such as the web, mobile web, and smartphones to interact with their customers. Visit www.ifactorinc.com for more information.
Alison Copeland, iFactor