A team of more than 3,200 power workers, including resources from out-of-province utilities and contractors, have restored power to more than 652,000 customers affected by Saturday's devastating storm. Crews continue to work tirelessly through the widespread and significant damage to make repairs, rebuild local electricity infrastructure and restore power to the more than 61,000 Hydro One customers who are still without power.
Hydro One crews set off to restore power to multiple islands on Stoney Lake. (CNW Group/Hydro One Inc.)
The company anticipates power will be restored to 99 per cent of customers affected by the storm by Friday evening. Due to the severity of damage, some customers in rural, remote and island locations in the Perth and Bancroft areas that will be without power for several more days. In the Tweed area, a small number of customers may be without power for several more weeks due to the extraordinary level of damage.
"We understand this is an incredibly difficult time for our customers and we are doing everything we can to get the lights back on. Our dedicated crews continue to make excellent progress and will not stop until every single customer is restored," said Jason Fitzsimmons, Chief Customer Care and Corporate Affairs Officer, Hydro One. "We continue to work further into more challenging areas by boats and helicopters to rebuild the electricity system in isolated rural and remote communities."
Hydro One has seen a record 1,900 broken poles and the company is working closely with its suppliers to ensure crews have the necessary materials to make repairs.
"We also want to thank our suppliers who continue to ensure that our crews have the materials they need to rebuild the grid and get the lights back on in communities across the province, including Stella Jones, an Ontario supplier who is transporting hundreds of electricity poles across the province," said Fitzsimmons.
When rebuilding after a storm, Hydro One prioritizes restoration to bring power back to the greatest number of customers in the shortest period of time. Crews need to repair and rebuild main power lines along with other key pieces of infrastructure before repairs can be made to power lines that serve smaller numbers of customers.