About 3,000 customers were left without power service Tuesday in the municipalities of Arecibo and Río Grande, LUMA Energy press spokesman Hugo Sorrentini confirmed to EL VOCERO.
"Due to technical problems in the power generation facilities, customers may have experienced brief service interruptions caused by the lack of generation," Sorrentini explained in written statements to this newspaper.
The official pointed out that the company "is not responsible for and has no control over the cause of this failure".
They also indicated that service has been restored to all affected customers and that they are closely monitoring the possibility of power shortages tonight.
"To reduce the risk of a generation-related outage today, we urge everyone to conserve energy, especially during peak hours from 6:00 p.m. to 10:00 p.m.," said Sorrentini.
The spokesman indicated to this newspaper that "the situation is already being worked on", although he did not specify how long it will take to fix these service interruptions.
However, a source of EL VOCERO confirmed earlier that some 112,000 subscribers are without service, which contrasts with the official information provided to this newspaper.
Through its social networks, the company in charge of the transmission and distribution of energy in the country, reported that there are personnel handling the situation in Río Grande due to a "failure in the feeder."
"LUMA (Energy) personnel are working on a service interruption due to feeder failure, which affects approximately 1,894 customers, in Río Grande. We are working hard to restore service as quickly and safely as possible," they explained.
At the same time, in the municipality of Arecibo, a service interruption is affecting approximately 1,742 subscribers.
"LUMA personnel are handling a service interruption in Arecibo, affecting approximately 1,742 customers, in sectors of Arecibo. We are working to restore service as soon as possible. We will provide updates as soon as they are available," reads the tweet posted by the company.
Earlier, this outage event disrupted the town of Caguas, which left approximately 4,355 customers without power due to an interruption in the feeder.
Hours later, service was restored in the Creole City.
At 4:00 p.m., LUMA's website registered 3,955 customers without power throughout the island.
Reserve units are activated
Meanwhile, the Puerto Rico Electric Power Authority (PREPA), this afternoon activated its reserve units after a load relay caused a loss in the generation of electricity in the country.
The situation was caused by the shutdown of the CT 1 unit of the EcoEléctrica power plant and unit 2 of the Applied Energy Services (AES) coal plant.
"At present, none of PREPA's units in service were affected. We are starting up PREPA's backup and reserve units to replace the lost generation. At the moment, we are investigating the cause of both units' output," the public corporation informed through a publication on the social media Twitter.