Energy Central Professional

 

New Allconnect Website Provides a Superior Customer Experience When Comparing and Ordering Home Services Online


ATLANTA, November 27, 2015  

 

    ATLANTA, November 27, 2015 – Atlanta-based Allconnect, Inc. announced the re-launch of Allconnect.com, the only site of its kind which allows customers to complete their entire order online for services such as internet, TV, phone, electricity, natural gas, home security and appliance rentals. The responsiveness of the redesigned site also allows customers to shop and compare from the device of their choice, including smartphones, computers and tablets.

    Allconnect’s website is directly integrated with major home service providers such as Xfinity, AT&T, Verizon and DISH, as well as certain electricity and natural gas providers, to ensure real-time efficiency and accuracy when shopping and scheduling installation.

    “As part of our mission to make complex choices simple and ordering easy, we are empowering consumers to evaluate and purchase home services via their channel of choice,” said Sam Howe, Allconnect CEO. “Other sites give the illusion of the ability to complete the home services order, but most do not allow the customer to finalize their entire order online.”

    Allconnect home service advisors continue to be conveniently available for consumers who prefer to discuss their options with a live person over the phone, and consumers using Allconnect.com have the opportunity to call in at any time during the process.

    Additional benefits of the new Allconnect website include:

    • Faster search results; in addition, the customer can only make a selection after all the deals have loaded, ensuring they make the most informed decision prior to purchasing.
    • Expanded filtering and sorting option, which facilitates easier shopping and comparisons.
    • Updated look and feel, which reflects the new Allconnect brand and simplifies the customer experience.

    The improved functionality of the site is expected to increase the number of consumers who start or complete their home services orders online.

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    About Allconnect
    Allconnect offers customers a convenient single source to compare and connect integrated media, broadband, home protection, energy and green products. Allconnect’s services are available at allconnect.com, through utility and energy companies representing over 50 million households, and via affiliates. Through more than 20 million annual consumer touch points, the company acquires customers, increases revenue and generates higher customer satisfaction for its partners. Allconnect’s customer satisfaction ranks in the top 10 percent of companies nationwide based on its American Customer Satisfaction Index score. Founded in 1998, Allconnect is headquartered in Atlanta, Georgia, with additional offices in Lexington, Kentucky and St. George, Utah. For more information, visit allconnect.com or follow the company on Twitter and Facebook.

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