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Lauren Youngdahl Snyder, VP of Customer Experience at Consumers Energy, Joins the Energy Central Power Perspectives Podcast to Highlight the Utility Role in the Electric Vehicle Revolution


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    The Energy Central Power Perspectives Podcast's latest episode featured a dynamic conversation with Lauren Youngdahl Snyder of Consumers Energy in Michigan. Youngdahl Snyder is the utility's Vice President of Customer Experience, and among the many ways that she's guiding the power provider to transform the relationship with and offerings to the customer is an embrace of the electric vehicle (EV) future. Noting that Consumers Energy has a goal of being prepared to power one million EVs on the road by the end of the decade, Youngdahl Snyder highlights some of the most important efforts that the local utility must play in this pivotal moment in the transportation sector.

    The passion and excitement for this shift, however, does not mean that the path from here to there is clear and straightforward, and some of the challenges that will come have likely not even yet been identified. But that doesn't stop Youngdahl Snyder from taking a leading role in bringing the utility and its customers into the EV future. But as Lauren noted in this interview:

    I think if all 1 million vehicles showed up on the grid to date, yes, we would have a problem, but that's not reality and that wouldn't happen. And so we know that this will be a phased approach, and by learning and updating our models in real time, which is what we do as a business, we will be able to identify any potential hot spots and require upgrades so that we can be proactive and not be the bottleneck in this transition. That's another key thing, we will not be the constraint. And that's just exactly what the grid was built to do, forecast and respond to energy demand appropriately. And we did it. I like to always think back, air conditioning build out in the 60s and 70s, we did it then and we're ready to do it again with EVs. We're experts in this space of ensuring that we've got proper infrastructure ready to support our customers.

    This entry into the podcast, like all of the series episodes, can be found on all major podcast outlets, including iTunes and Spotify, or it can be listened to directly on the Energy Central platform. Give it a listen and share your reaction in the comments.

    Episode #76: 'Preparing for the EV Shift from a Utility Perspective' with Lauren Youngdahl Snyder, VP of Customer Experience at Consumers Energy [an Energy Central Power Perspectives™ Podcast]

    About Energy Central Podcast Series:

    The ‘Energy Central Power Perspectives™ Podcast’ features conversations with thought leaders in the utility sector. At least twice monthly, we connect with an Energy Central Power Industry Network community member to discuss compelling topics that impact professionals who work in the power industry. Some podcasts may be a continuation of thought-provoking posts or discussions started in the community or with an industry leader that is interested in sharing their expertise and doing a deeper dive into hot topics or issues relevant to the industry.

    The ‘Energy Central Power Perspectives™ Podcast’ is the premiere podcast series from Energy Central, a Power Industry Network of Communities built specifically for professionals in the electric power industry and a place where professionals can share, learn, and connect in a collaborative environment. Supported by leading industry organizations, our mission is to help global power industry professionals work better. Since 1995, we’ve been a trusted news and information source for professionals working in the power industry, and today our managed communities are a place for lively discussions, debates, and analysis to take place. If you’re not yet a member, visit www.EnergyCentral.com to register for free and join over 200,000 of your peers working in the power industry.

    The Energy Central Power Perspectives™ Podcast is hosted by Jason Price, Community Ambassador of Energy Central. Jason is a Business Development Executive at West Monroe, working in the East Coast Energy and Utilities Group. Jason is joined in the podcast booth by the producer of the podcast, Matt Chester, who is also the Community Manager of Energy Central and energy analyst/independent consultant in energy policy, markets, and technology.

    If you want to be a guest on a future episode of the Energy Central Power Perspectives™ Podcast, let us know! We'll be pulling guests from our community members who submit engaging content that gets our community talking, and perhaps that next guest will be you! Likewise, if you see an article submitted by a fellow Energy Central community member that you'd like to hear about in more detail, feel free to send us a note to nominate them. To contact us, email community@energycentral.com. Podcast interviews are free for Expert Members and professionals who work for a utility. We have package offers available for solution providers and vendors.

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